Shipping policy
At Kallivena, we want your shopping experience to feel simple from checkout to delivery. Every order ships free within the United States.
Shipping Locations — This policy covers orders shipped within the United States.
Delivery Times
- Order Cutoff Time: 3:00 PM EDT. Orders placed after this time are processed the next business day.
- Order Handling Time: 1–2 business days (Monday–Friday)
- Transit Time: 6–8 business days
- Estimated Delivery Time: 7–10 business days total
Delivery times are estimates and may vary due to factors outside our control.
Carrier Services — We work with reliable carriers including USPS, UPS, and FedEx.
Shipping Costs — Every order ships free, with no minimum purchase required.
Delivery Issues — If your order is delayed or something looks off, reach out to our customer service team right away.
Tracking Your Order — Once your order ships, you'll get an email with your tracking number. Track anytime at https://kallivena.com/apps/trackyourorder
Changes to This Policy — We may update this policy from time to time, with a revised date shown above.
Questions? Visit our FAQ page or contact our support team.
Contact Information
Store Address: 11301 Grand Oak Dr, Grand Blanc, Michigan 48439, United States
Store Email: info@kallivena.com
Store Phone: +18102427427
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EDT)
We do our best to reply to your e-mail within 1–2 business days.